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Privacy Policy

Last updated: 25/11/2025

TES Digitals respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard information when you visit our website or use our services.

1. Information we collect

We may collect:

  • Contact details such as your name, email address, phone number and company name.
  • Information you provide when you fill out forms, request a quote or contact us.
  • Project related information that you choose to share with us.
  • Technical information, such as IP address, browser type, pages visited and time spent on the site, collected through cookies or similar technologies.

2. How we use your information

We use the information we collect to:

  • Respond to your enquiries and provide our services.
  • Prepare proposals, invoices and agreements.
  • Improve our website, services and customer experience.
  • Send service related communications and, where you have agreed, occasional updates or marketing messages.
  • Comply with legal and regulatory obligations.

3. Legal basis for processing

We process personal data based on one or more of the following:

  • Your consent.
  • The need to perform a contract or take steps at your request before entering a contract.
  • Our legitimate interests in running and improving our business and services.
  • Compliance with legal obligations.

4. How we share information

We do not sell your personal information. We may share it with:

  • Team members and service providers who help us deliver our services, under appropriate confidentiality obligations.
  • Third party tools such as email services, analytics and payment processors that support our operations.
  • Authorities or regulators where required by law.

5. Data security

We use reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Data retention

We keep personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law, accounting or reporting obligations. When data is no longer needed, we will delete or anonymise it.

7. Your rights

Depending on your location and applicable law, you may have rights to:

  • Access the personal data we hold about you.
  • Request correction or update of inaccurate information.
  • Request deletion of your personal data, subject to legal or contractual restrictions.
  • Object to or restrict certain types of processing.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our website may use cookies or similar technologies to improve user experience, analyse traffic and remember preferences. You can usually control cookies through your browser settings, but disabling them may affect how some parts of the site function.

9. Third party websites

Our website may contain links to third party sites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website or services after changes are made means you accept the revised policy.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]